Privacy Policy: Our Website

LAST UPDATED 10 JUNE 2022

This privacy policy will explain how The Unmistakables Ltd uses the personal data we collect from you when you use our website and sign up to our newsletter. We are committed to protecting your privacy.

Data Protection Principles

We will comply with data protection laws and principles, set out in the UK General Data Protection Regulation (GDPR). We will ensure that your data will be:

used fairly, lawfully and transparently;
used for specified, explicit purposes;
used in a way that is adequate, relevant and limited to only what is necessary;
accurate and kept up to date as necessary;
kept for no longer than is necessary;
handled securely.

What data do we collect?

We collect the following data when you visit our website, use our contact form or sign up to our newsletter:

Technical data - internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage data - information about how you use our website.
Personal contact data - your name and email addresss if you share it in a form.

How do we collect your data?

We collect data:

From you directly, if you use our contact form, sign up to our newsletter or download a PDF resource.
Via your browser’s cookies when you visit our website.

What types of cookies do we use?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. Our website uses different types of cookies to improve your experience on our website:

Functionality: We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising: We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How will we use your data?

We collect your data so that we can:

Understand how you use our website so we can improve your experience.
Email you our newsletter if you have subscribed.
Reply to your message if you have used our contact form.

How do we store your data?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know.

We will keep your personal contact information for as long as you are subscribed to our newsletter. If you choose to unsubscribe, we will securely destroy your personal information in accordance with applicable laws and regulations.

What are your data protection rights?

We will ensure we are compliant with GDPR and data protection regulations by considering your data protection rights wherever applicable:

The right to access – You have the right to request copies of personal data from us.
The right to rectification – You have the right to request that we correct any data you believe is inaccurate, and/or to complete any data you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@theunmistakables.com.

How to contact us

If you have any questions about this notice or the personal data we hold, please do not hesitate to contact our Privacy Lead at info@theunmistakables.com.

How to contact the appropriate authority

If you feel that we have not addressed your concern in a satisfactory manner, you may contact your local authority on Data Protection Rights (e.g. the Information Commissioner’s Office for individuals in the UK).