Supplier Code of Conduct


The Unmistakables is committed to the highest standards of ethical conduct and social and environmental responsibility. We expect our Suppliers to aspire to these same standards in their business operations and, to have their own policies and processes in place addressing the matters detailed herein.  We have created this “Supplier Code of Conduct”, which sets out the standards expected of any Supplier doing business with us.

“Supplier” means any firm or individual that provides a product or service or undertakes any activity for or on behalf of The Unmistakables, either directly or indirectly.

“Supplier Representative” means any individual who works for a Supplier, whether under a contract of employment or any other contract (written or oral) where an individual undertakes to do personally any work or services for the Supplier and includes, without limitation, Supplier’s principals, officers, directors, employees and independent contractors.


Access to The Unmistakables’ systems and data is restricted to only those systems and data that are approved by us and necessary to perform the agreed-upon services.  Any attempt to access data not authorised to Supplier is a violation of The Unmistakables’ security policy.  If we become aware of a Supplier Representative attempting to access systems they are not authorised for, The Unmistakables will take immediate action, which may include (a) removing Supplier Representative from premises; (b) terminating Supplier Representative’s access; (c) terminating the Supplier’s services contract.  Access codes and passwords may not be shared or communicated to anyone other than the individual to whom the access is assigned.  Sharing of these credentials may be cause for termination of access of Supplier Representative(s) and Supplier’s services contract with The Unmistakables.


Supplier is responsible for the proper use of The Unmistakables’ property, and must safeguard it against loss, damage, misuse or theft.  Property is provided to Supplier for business purposes only.  


Suppliers must comply with applicable privacy and data protections laws and regulations in the respective countries of operation, as well as secure confidential data and individual personal data and prohibit its unauthorized access or use.


The Unmistakables seeks to identify Suppliers that conduct business with ethical standards consistent with its own.  Suppliers should abide by the following ethical standards and guidelines:

  • Obey all relevant laws

  • Treat each other fairly, with dignity and respect

  • Prepare all records of financial transactions carefully and accurately

  • Report financial conditions and results of operations, honestly and promptly

  • Deal honestly and fairly with clients, customers, suppliers, and financial partners

  • Avoid actual and potential conflicts of interest

  • Avoid the improper giving and receiving of gifts

  • Safeguard The Unmistakables’ assets

  • Protect The Unmistakables’ reputation

  • Report observed violations of legal and ethical standards


The Unmistakables expects its Suppliers to strive to implement the standards of occupational health and safety at a high level.  Supplier complies with applicable occupational health and safety regulations and provides a work environment that is safe and conducive to good health, in order to preserve the health of employees and prevent accidents, injuries and work-related illnesses.


The Unmistakables does not tolerate unlawful discrimination or harassment in the workplace.  Supplier must not engage in any unlawful discriminatory or harassing conduct on The Unmistakables’ facilities or directed at anyone in the workplace.  Discrimination or harassment based on race, skin colour, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, or other protected characteristic or status is strictly prohibited.

Sexual harassment is generally defined as unwelcome sexual advances, requests for sexual favours, or other visual, verbal or physical conduct of a sexual nature when: (i) submission to such conduct is made, either explicitly or implicitly, a term or a condition of employment; (ii) submission to or rejection of such conduct affects employment opportunities; or (iii) such conduct interferes with an individual's work or creates an intimidating, hostile, or offensive work environment.  Examples of sexual harassment include, but are not limited to: sexual gestures, leering, or displaying sexually suggestive objects or pictures; derogatory comments, epithets, slurs, teasing and jokes of a sexual nature; graphic comments about an individual’s sex life or body; suggestive or obscene letters, e-mails, notes or invitations; and unwelcome physical contact. 

The Unmistakables may, in its sole and absolute discretion, remove from the premises or working environment any Supplier who engages in offending conduct.

Supplier must promptly report any offending behavior, whether such behavior is directed to Supplier or to employees of The Unmistakables, by notifying any member of The Unmistakables management.


Supplier shall comply with all laws applicable to its business. Supplier should support the principles of the United Nations Global Compact, the UN Universal Declaration of Human Rights as well as the 1998 International Labour Organization Declaration on Fundamental Principles and Rights at Work, in accordance with national law and practice.


Suppliers are prohibited from using workers under the legal age of employment in any country or local jurisdiction where Supplier performs work for The Unmistakables. If the minimum age of employment is not defined, the minimum age of employment shall be 16 years of age. In cases where minors are authorised to work, we expect our Suppliers to observe all legal requirements, particularly those pertaining to hours of work, wages, minimum education and working conditions.


Supplier shall not employ or use any form of forced, bonded or compulsory labour, or other forms of slavery or human trafficking and will take all reasonable steps to ensure that there is no form of forced, bonded or compulsory labour, or other forms of slavery or human trafficking employed or used within its business or in its supply chains.


Supplier shall comply with the respective national laws and regulations regarding working hours, wages and benefits.


The Unmistakables firmly believes that everyone should be treated with dignity. Suppliers shall not inflict or threaten to inflict corporal punishment or any other forms of physical, sexual, psychological or verbal abuse or harassment on any employees.


Supplier Representatives shall be free to join organizations of their own choice. Suppliers shall respect and recognize the right of employees to join and organize associations of their own choosing, and to bargain collectively.  Employees shall not be subject to intimidation or harassment in the exercise of their right to join or to refrain from joining any organization.


Supplier shall comply with all applicable environmental laws, regulations and standards as well as implement an effective system to identify and eliminate potential hazards to the environment.  Suppliers should wherever possible support a precautionary approach to environmental matters, undertake initiatives to promote greater environmental responsibility. 


The Unmistakables seeks to work with Suppliers that partner with local governments and communities to improve the educational, cultural, economic and social well-being of the communities in which they live and serve.


Corruption, bribery, extortion, and embezzlement, in any form, are strictly prohibited. Suppliers shall not violate the Foreign Corrupt Practices Act, the UK Bribery Act, any international anti-corruption conventions, and applicable anti-corruption laws and regulations of the countries in which they operate, and shall not engage in corruption, bribery, extortion or embezzlement in any form. Suppliers shall not offer or accept bribes or other means to obtain an undue or improper advantage. Suppliers must uphold fair business standards in advertising, sales, and competition.


Buying or selling securities while in possession of material non-public information that Supplier acquires by virtue of their relationship with The Unmistakables is prohibited, as is the communication of that information to others, whether expressly or by way of making a recommendation for the purchase or sale of such securities based upon that information.


Supplier is expected to cooperate with The Unmistakables investigators, law enforcement and regulatory agencies in the event of any investigation of wrongdoing by Supplier or others doing business with The Unmistakables. This cooperation includes reporting violations of the law and cooperating with law enforcement agencies in their prosecution efforts.

Should Supplier receive any subpoenas, regulatory requests, media inquiries, or other third party requests concerning The Unmistakables, Supplier shall promptly forward such matter to The Unmistakables, to the extent permitted to do so by law.


Supplier may not represent itself as an employee of The Unmistakables or enter into any agreement on The Unmistakables’ behalf or in The Unmistakables’ name.


The Unmistakables reserves the right to ask Supplier to re-affirm compliance with this Code of Conduct periodically, to investigate compliance by Supplier with this Code of Conduct at any time and to immediately remove Supplier from The Unmistakables premises and/or terminate the related services contract with Supplier in the event of noncompliance.


Supplier should take appropriate steps to ensure that the principles of this Code are communicated to their employees and throughout their own supply chains. Supplier should also take appropriate steps to ensure that the principles of this Code are adopted and applied by their employees, suppliers, agents and contractors to the extent applicable.


If The Unmistakables determines that any Supplier has violated this Code, The Unmistakables may either terminate its business relationship or require the Supplier to implement a corrective action plan. If corrective action is advised, but not taken, The Unmistakables will suspend placement of future orders and shall terminate its business relationship with Supplier.


Actual, or suspected, material violations by a Supplier of this Supplier Code of Conduct or any other severe violations potentially harming our clients, The Unmistakables’ employees or The Unmistakables as a firm should be raised to your The Unmistakables contact. Similarly, if you are a Supplier to The Unmistakables and suspect that a The Unmistakables employee, or anyone acting on behalf of the firm, has engaged in illegal or otherwise improper conduct, you should report the matter to your The Unmistakables contact.


This Supplier Code of Conduct may be revised or updated by The Unmistakables from time to time. To the extent there is a conflict between this Supplier Code of Conduct and any applicable law or provision of any agreement between The Unmistakables and Supplier, the applicable law or agreement shall apply.

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